24/7 spa receptionist

Miss the call, lose the client.

A spa is sold on quiet — nobody sprints out of a treatment room for a ringing phone. Jeanie answers every call in seconds, warm and booking-first, so the $200+ appointment lands in your book, not at the spa down the street.

Keep your number You confirm every booking Cancel anytime
An esthetician mid-facial with both gloved hands full while the spa phone lights up with an incoming call
Missed call2:14 PM — mid-facial
Jeanie answeredBooking request sent to you
An esthetician mid-facial with both gloved hands full while the spa phone lights up with an incoming call
Missed call2:14 PM — mid-facial, room quiet
Jeanie answeredBooking request sent to you

Why it matters

Missed calls cost spas the most

Higher tickets, longer visits, silenced phones. The research is loud about it.

$216

the median med-spa ticket, per visit

One recovered appointment more than covers Jeanie's whole month — before the rebookings.

Source: Zenoti industry benchmarks, 2026
37%

of salon & spa calls go unanswered

And 82% of those are missed during business hours — rooms busy, not doors closed.

Source: Zenoti consumer survey, 2025
79%

of med-spa clients abandon a difficult booking

If booking is slow or hard, they're gone. A warm, answered call is the easiest booking there is.

Source: Zenoti consumer survey, 2025

How she works

From ring to booked room

Watch a call you couldn't take become an appointment you approved.

The ring you can't take

You're mid-facial, mid-massage — the whole point of the room is that nobody moves. Normally that new client is gone, straight back to Google.

Jeanie answers like your front desk

Warm, unhurried, and booking-first: which treatment, who with, when suits them. She knows your services and hours — and nothing she wasn't told.

You confirm by text — booked

Every booking is a request until you say yes. One text from your own phone confirms it, and the client hears back right away.

Jeanie · on your spa linea demonstration of a typical call
Incoming call — 2:14 PM, both rooms mid-treatment
Good afternoon, you've reached Willow & Sage — this is Jeanie. What can I get booked in for you?
Hi! Do you have anything for a facial this Saturday?
We'd love to have you. Have you been in before, or would this be your first visit?
First time — morning if possible!
Perfect. I'll request Saturday 10:30 with the owner and you'll get a text the moment it's confirmed.
Booking request → texted to you
YES ✓ (that's all you type)
✓ Booked — client confirmed by text

Built for quiet rooms

Built for rooms where phones stay silent

Facials, massage, laser, lashes — your best work happens in a room where a ringing phone would ruin it. Jeanie catches what the quiet can't.

Med spasDay spasMassage & bodyworkFacials & skinLaser clinicsHair salons →

The honest comparison

What it costs to never miss a call

JeanieBest value Answering service Front-desk hire
Monthly cost$179/mo (draft founding price)$235–2,400/mo + per-minute$3,000–4,500/mo
Surprise overageNeverEvery busy month—
Nights & weekendsYes, 24/7Limited40 hrs/week
Knows your treatmentsGrounded in your spa's own detailsGeneric scriptYes
Books appointmentsRequests them — you confirm by textTakes messagesYes

Swipe → to compare all three columns

Answering-service and receptionist costs are typical North American ranges.

Why they get the call

You do better work.
They just have more reviews.

You5.0
★★★★★
18 reviews
vs
The big med spa across town4.8
★★★★★
5,000+ reviews

Same neighbourhood, same searchers — Google just sorts by reviews, and theirs has thousands. Jeanie asks every happy client for one, automatically, so your rating finally shows up where new clients are looking. (Illustrative numbers.)

Star treatment

Turn happy clients into 5-star reviews

This is the trick Jeanie was famous for first. After the visit, she asks for a review by text and email, then routes each one: glowing reviews go to Google, rough ones come quietly to you first.

✓SMS + email review requests, automatic ✓4★ and up — straight to your Google reviews ✓3★ and under — a private note to you, handled quietly ✓Reply suggestions and review analytics

Tap a star to see where it goes

★★★★☆ and up — public on Google, where new clients see it
★★★☆☆ and under — a private note to you, handled before it ever goes public

Pricing

One employee. One price.

Jeanie answers, books, follows up, and asks for the review — all of it, one plan.

Draft founding price

Jeanie — Spa Receptionist

$179/month

Less than one median med-spa visit.

  • Answers your line 24/7 — warm, booking-first
  • Every booking is a request until you confirm by text
  • Missed-call text-back when a caller won't hold
  • Reply from your own phone — no app to learn
  • Review requests with 4★/3★ routing
  • Call, text & review analytics
Join the founding list

Founding spas lock this price for life. Final pricing set at launch.

Common questions

Do I need a new number?
No — keep yours. Forward it to Jeanie's line when you can't answer, or put her number in your booking links and socials directly. Your personal cell stays private.
Does she work after hours and weekends?
Yes, 24/7. A lot of booking calls happen at 9 PM when someone finally sits down and books the facial they've been promising themselves.
Who actually confirms the bookings?
You do — every time. Jeanie takes the request and texts it to you; one YES from your phone confirms it and the client is told right away. Your book stays yours.
Can she book consults for injectables or laser?
Yes — she books them like any other appointment and leaves the medical side entirely alone. Treatment and suitability questions go to your practitioners; Jeanie never gives medical advice.
Is Jeanie a real person?
Jeanie is your spa's automated receptionist — and honest about it whenever a caller asks. What clients notice is that the phone gets answered warmly on the second ring instead of ringing out.
What does it cost to get started?
Founding spas lock the draft price of $179/month for life. Join the founding list below and you'll be first on the table when Jeanie starts taking clients.

The founding fifty

Fifty spas, med spas, and wellness studios get Jeanie first — draft price locked for life, and a straight line to the founder while she learns your world.

Email the founder — save my spot

Goes straight to Eric's inbox. No forms, no funnels.